Skip Navigation Links
HOME
ABOUT IBBExpand ABOUT IBB
PRODUCTS & SERVICESExpand PRODUCTS & SERVICES
LEARNING ONLINEExpand LEARNING ONLINE
Are you a great leader?
Who decides the quality of your service?
Does your organisation empower its people?
What are your HPA's?
Do you know your communication style?
IBB Global
Europe - Europe@ibbglobal.com

USA and Canada - na@ibbglobal.com

Latin America and the Caribbean Region –
lac@ibbglobal.com


Asia – asia@ibbglobal.com

General Contact – info@ibbglobal.com
Product & Services - Strength Analysis
Sample Questions
Deliver Vision and Gain Commitment
Visualizes and articulates the organization’s vision with clarity and passion.
Demonstrates commitment to the vision in everyday work.
Inspires commitment through communication, influence and involvement.
Understands trends and opportunities and provides clear guidance for future directions.
Translates vision into action-oriented strategies and plans.
Champion Change Process
Questions the status quo and seeks improvement in business operations.
Reacts positively to change and deals effectively with the impact of change.
Empathizes with the feeling of uncertainty and anxiety caused by change.
Discusses impending changes with stakeholders to facilitate change.
Encourages and reinforces the new behaviors required to perform in the new situation.
Build High Performance Team
Assembles teams with different talents, interests and background. Leverages diversity to create synergy.
Clarifies expectations for individual team-members. Aligns team’s objectives with the organizational vision and goals.
Insists accountability for self and others. Establishes acceptable level of performance and specifies deliverables.
Empowers people by encouraging cooperation and collaboration, as well as by sharing authority and decision making.
Manages conflict constructively by understanding others’ perspectives and establishing common goals.
Manage Work and Deliver Results
Creates action plans to prioritize and establish a course of action.
Creates and manages budgets and allocates appropriate resources effectively.
Aligns organizational structures and systems to ensure performance.
Tracks critical steps, monitors progress and makes necessary adjustments.
Removes organizational barriers and obstacles to ensure success.
Focus on Customers
Creates environments that focus on customers and support continuous improvements.
Takes personal responsibility and initiatives seeking ways to serve customers.
Seeks, acts on, and follows through on customer feedback regarding products or services provided.
Understands and addresses underlying customer needs, in addition to those expressed overtly.
Builds long-term customer relationship by working as a trusted advisor and partner.
Coach, Mentor, and Develop Others
Inspires others to achieve their best with encouragement and guidance.
Creates and nurtures an environment that encourages others to coach and mentor.
Facilitates learning, growth and development by understanding others’ unique strengths, weaknesses, and personal styles.
Models effective leadership and best practices. Walks the talk to make actions reflect teaching and intentions.
Provides timely developmental and constructive feedback, as well as praise for improvements.
Build Relationships and Communicate for Organizational Success
Treats others with respect, trust and dignity and values workforce diversity.
Demonstrates understanding of stakeholders’ perspectives and interests.
Nurtures an organizational culture that promotes open communications and the expression of different view points.
Listens to others using active listening skills, such as taking notes, rephrasing and giving confirmations.
Expresses self effectively and communicates with conviction and enthusiasm.
Demonstrate Integrity and Professional Ethics
Creates an environment that builds trust and encourages doing the right thing.
Behaves in accordance with moral principals and professional ethics.
Faces challenge with self-possession, confidence, and resolution.
Commits to the organizational mission, vision and goals, and acts with sustained initiatives.
Shows consistency among principles, values and behavior. Leads in the way that other recognize as authentic.
Demonstrate Personal Leadership Traits
Demonstrates realistic self-confidence in one’s ability and secure self-image.
Demonstrates a strong orientation for achievement.
Takes calculated risks by researching and evaluating options and makes decisions based on the information that is available.
Generates new ideas, explores new ways to solve problems, and applies innovations.
Adapts and works effectively in response to diversity of people, new information, changing conditions, or unexpected barriers.
Demonstrate Professional Credibility
Demonstrates the ability to leverage one’s professional experience to meet current job requirements and challenges.
Possesses knowledge, skills and technical proficiency in the discipline or functional area.
Demonstrates up-to-date industry knowledge regarding new developments, new technologies and new trends.
Recognizes others’ discipline knowledge and technical skills and utilizes them effectively to accomplish the task.
Acquires new knowledge and skills, shares them with team members, and applies them in daily work.
Open Ended Questions
In order to become a more effective leader, what should this leader stop doing?
In order to become a more effective leader, what should this leader start doing?
In order to become a more effective leader, what should this leader continue doing?
Sample Analyses
Example 1 – Simple Analysis

Delegation: I personally check the work done by each of my team members 
Question 1
Motivation: I give more than one type of feedback
Question 2
Leadership: I rate coaching as one of my key leadership roles
Question 3
Example 2 – Collective Analysis

For each major topic a summary chart with gap analysis will be presented to highlight development opportunities. E.g. Leadership Categories; Q1 Delegation, Q2 Planning, Q3 Motivation, Q4 Operational Management, Q5 Performance Management