• Business management
• Finance and accounting
• Executive coaching and facilitation
• Leadership and management development
• Sales development
• Quality service
• Motivation

Nigel is British by birth and resident in Trinidad. He is the Regional Director of IBB and has a primary focus on implementing global and international business practices and management standards within the region.

Nigel has over 25 years technical, sales, marketing and business management experience within a number of organisations ranging from small pre IPO start-ups to global blue chips in a variety of industry sectors.

Nigel has worked with a large range of local and international clients on developing leadership skills, sales, service excellence, strategic growth, team effectiveness and overall business improvement. Nigel is a qualified facilitator for both LMI and SQI programs, he is also approved by both LMI and SQI to develop and train facilitators.

His core competencies include the following:

• Executive coaching and facilitation
• Leadership and management development
• Sales and marketing strategies
• Communications
• Corporate positioning and messaging
• Negotiation strategies
• Power presentations
• Process measurement
• Quality Service Motivation

Lorraine has almost 20 years experience in the finance industry, spending the last few years focusing solely on sales and quality service delivery. She is responsible for the development and delivery of the SQI service excellence programs for IBB within the region.

Her core competencies include the following:

• Finance and retail sales
• Quality service
• Sales
• Communication
• Motivation